How long does the average project take?
After you have submitted your completed form we aim to have your website live within seven days, however occasional technical issues can slow the process down.
What do I write in my bio submission?
We will provide you with a written guide, your customers need to know who you are, what you do, where you do it. Give us some detail about your experience and background and let us know if you are a member of any trade associations.
How much text do I need to submit?
We recommend that each page (excluding the contact page) has a minimum of around 300 words in order for search engines to understand and rank your page. Provide us with the basic information and we will do the rest.
You’ve Got Questions — We’ve Got Answers
HOW LONG DOES AN AVERAGE PROJECT TAKE?
Enter the answer to your question here. Make sure the writing is clear and concise, and helps visitors get the support they need in the most efficient way. Consider elaborating with examples or visual aids to ensure all users fully understand the information.
What if I change my contact details?
All of your contact details can be updated free of charge as many times as required, e-mail us the details from your registered business e-mail account and we will amend them. We cannot make amendments based upon a phone conversation.
How can I pay?
We accept direct bank transfer.
How will I know when my renewal is due?
We will text and e-mail you 30 days prior to your annual renewal date. There is no obligation to keep your site active, but if you wish to go ahead and renew your subscription you will need make payment by bank transfer within the 30 day period.
I forgot to pay my renewal subscription, where has my site gone?
In order to maintain your site you need to pay your renewal fee. Your site will have been removed from our hosting service, however we can still recover it and make it live once you have paid the renewal fee.
How do I update my site?
To update anything on your site just e-mail us the new content and specify and old content that you would like to remove or amend.
Can I edit my site myself?
In the past owners doing their own editing caused complications with the coding and optimisation of their site on mobile devices and consequently we now do all the editing ourselves.
Can you write my bio for me?
Sorry that is a no, we simply do not have the time. However we are happy to edit, expand and develop your text but we ask you to write the original draft.
What kind of images do you need?
We can add up to three per page so how about some examples of your work and maybe one of you or your team?